We are looking for a
Operations Manager for the Bambus Cafeteria (mlwld)
Full-time, permanent position
Your Responsibilities
- Responsibility for the organizational, personnel, and financial management of the cafeteria, which has approximately 18 employees
- Leadership, scheduling, and professional development of staff
- Ensuring smooth operations
- Responsibility for planning meals and offerings to meet demand in collaboration with the kitchen management of the central cafeteria
- Documenting consumption, post-calculation, and the proper use of leftover quantities
- Ensuring compliance with labor, accident prevention, quality, hygiene, and HACCP regulations
- Monitoring cost-effectiveness, cost of goods sold, and cash management
- Point of contact for guests, employees, and internal stakeholders
What You Can Expect
- Compensation according to Pay Grade 9a of the TV-L
- Company pension plan and health insurance
- Annual bonus
- 30 days of annual leave
- Paid time off on December 24 and December 31
- Company-designated vacation between December 27 and December 30
- As well as no work on Sundays and public holidays
Professional Qualifications
- Completed vocational training in sales, hospitality, housekeeping, institutional food service, retail, or a comparable field
- Several years of professional experience in institutional food service, corporate catering, the food service industry, or kitchen management
- Experience in personnel and scheduling
- Strong knowledge of organizing and managing workflows
- Knowledge of food hygiene and HACCP guidelines
- Valid training in accordance with Section 43 of the Infection Protection Act
- Proficiency in using electronic point-of-sale systems and billing procedures
- Good computer skills (Windows and MS Office)
- Very good written and spoken German
- Knowledge of foreign languages is a plus
Personal strengths
- High level of service orientation and a strong sense of responsibility
- Strong leadership, organizational, and communication skills
- Friendly and confident demeanor
- Well-groomed appearance
- Ability to handle pressure and adapt to changing circumstances, even in high-pressure situations
- High standards of quality and hygiene
Interested?
Take the first step! We prefer that you use our online application form and submit your application by August 5, 2026, citing job posting No. 037/2026.
We’re happy to answer any questions you may have about the position or the application process.
Your contact person
Sabine Hoor
Tel +49 6131 392 49 63
People with severe disabilities will be given preference in hiring if equally qualified.
Paper applications will be scanned upon receipt and then immediately destroyed. We therefore strongly urge you not to send any original documents.
About Us – the Mainz Student Services Organization
We are a team of about 250 employees from over 20 countries, and every day we work to support the more than 35,000 students in Mainz and Bingen. We work in a wide range of areas: from food services and housing allocation to technical building management and campus daycare centers, as well as events and financial aid. Our administrative department ensures that everything runs smoothly—handling IT, accounting, human resources, and back-office operations. As a public-law institution, we offer our employees all the benefits of public service under the TV-L collective bargaining agreement, as well as attractive additional benefits and perks. Learn more at: www.studierendenwerk-mainz.de/bei-uns-arbeiten