Shore Excursion Manager (m/f/d) - Luxury and Expedition Cruises

keine Angabe
Tourismus und Gastronomie
Full-time
Active since: 29.08.2026

WANDERLUST? Do you love the ocean and want to delight our guests?

Be among the best! Join us on a world tour and discover exciting destinations aboard the world’s best cruise ships*: MS EUROPA and MS EUROPA 2. With passion and the highest standards for your work, we’ll take you on the trip of a lifetime. *According to the Berlitz Cruise Guide

Your employer, sea chefs— on a wide range of missions: whether ocean cruises, expedition cruises, luxury cruises, or river cruises. As an experienced partner in hotel and crew management for international cruise lines, sea chefs offers unique career opportunities aboard cruise ships in the premium to luxury segments.

Discover the world with us and experience your #WorldClassMoments!

Your Job

Here's what you can expect on your trip with us:

  • Management responsibility for the entire onboard tourism division, as well as the Cruise Sales, Bike Guide, and Golf Pro departments
  • Responsibility for assisting and advising passengers regarding excursion programs and individual arrangements, as well as their sale
  • Serving as the point of contact for passengers regarding suggestions, feedback, and criticism
  • Presence in the guest areas and serving as an active host for guests
  • Responsibility for monitoring and enforcing established quality standards
  • Detailed operational planning and, if necessary, adjustment of the excursion program
  • Cost accountability for the relevant areas on board
  • Briefing local agencies and tour guides, as well as providing content briefings to lecturers
  • Knowledge of the local regulations to be observed in the regions visited
  • Responsibility for flight handling on board, as well as embarkation and disembarkation
  • Serving as a Zodiac driver and actively participating in Zodiac operations
  • Responsibility for Zodiac training of the expedition team in consultation with the staff captain
  • Partial supervision of guests during the outbound and return flights, as well as during pre- and post-tour activities

Your Course & Your Talents

Here's what you'll bring to the table:

  • Professional training as a travel agent or tourism specialist
  • Several years of experience in the tourism industry aboard cruise ships, ideally as a shore excursion manager
  • Excellent knowledge of destinations worldwide, including expedition destinations (Arctic, Antarctic, North Atlantic, North and South Pacific)
  • Very good written and spoken German and English; additional foreign languages are a plus
  • Very good computer skills, particularly with MS Office; experience with FIDELIO Cruise and MXP is a plus
  • Leadership qualities, strong communication and motivational skills, and good conflict management
  • Presentation experience combined with linguistic and rhetorical confidence

Why sea chefs?

Here's what we offer you:

  • The most beautiful destinations on Earth
  • Paid travel to and from the destination
  • An international work environment
  • Free room and board
  • Exclusive crew areas
  • Good opportunities for career advancement
  • Continuing education & training
  • Health and accident insurance
  • Free uniform cleaning
  • All benefits

Do you have questions about a job on board and/or our application process?
You’ll find comprehensive information and the FAQ on our website.

Still have questions? Our recruiting team is happy to assist you:
Selina Feindt

sef@seachefs.com

+49 40 30 37 41

62 We look forward to receiving your application—regardless of your age, gender, nationality, ethnic background, religion, beliefs, and/or sexual orientation. Please apply online only.

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Additional job locations
weltweit
Entry date
immediately
Contract tye
unlimited
Salary
No specification