Find your #PlaceToWe with AIDA
Welcome to AIDA – the company where team spirit is truly lived. Join our international AIDA family and work for one of the world’s best-known and most innovative cruise companies. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Discover your #PlaceToWe with us.
We are looking for you at the earliest possible date at our company headquarters in Rostock.
Senior Expert Operations Control Center (m/f/d)
Your previous course
- Completed commercial or tourism training and several years of professional experience in tourism, ideally on board cruise ships or in airline operations
- Initial management experience
- Very good knowledge of German and English and confident in using MS Office 365
- Strong communication skills, high motivation and commitment as well as resilience in dealing with complex situations
- Willingness to work 24/7 shifts
- Ability to work in a team, flexibility and willingness to travel
Your destination
- Organization and coordination of alternative arrival and departure options for our guests to the AIDA ships
- Contact person for various transportation service providers in the event of delays or cancellations of flight, bus or train journeys
- Close cooperation with internal specialist departments and the AIDA ships as well as taking on travel service tasks outside of opening hours
- Supporting the medical team during return transports and acting as contact person for the crew and business travelers in emergency situations
- Reporting to transport service providers in the event of changes / new orders
- Supporting the Incident Commander, especially in emergencies and crisis situations
Contact us
Go on a great journey with us! We look forward to receiving your application documents, which you can submit as an online application on our career portal www.aida.de/careers.
Mrs
Susanne Schulz
Human Resources Management
susanne.schulz@aida.de