Rooms Division Manager (STARS)*

#be_a_triSTAR

In our team, YOU count – your individuality, your creativity and your passion. We don’t just offer you a job, but a place where you can grow and develop. Our journey starts here, and we look forward to taking it with you.

Become a part of our team at Holiday Inn Express Frankfurt Airport – Raunheim by appointment and apply as
Rooms Division Manager (STARS)*

You will be happy to take on these tasks:

• Independently leading and managing the front office department including group reservations
• Leading, training and motivating the team
• Coordinating and ensuring the smooth running of the front office and compliance with all standards
• MOD services and representation in group reservations
• Participation in revenue and forecast meetings
• Complaint management
• Effective handling of special guest requests and challenges
• Responsibility for cash management and debtor control
• Ensuring the correct handling of the franchisor’s bonus systems
• Contact person for the front office team, duty roster planning; vacation plan planning
• Performing all administrative tasks at the front and back office safely and independently
• active communication flow between all departments of our company
• Collaboration at the front office in operational business if necessary
• Handling guest correspondence

What you can expect from us:

• An excellent employer (TOP medium-sized employer 2018 to 2024 according to Focus-Business)
• An open-ended employment contract
• A salary increase of at least 3% every 12 months
• No less than 30 days’ vacation per year
• 25% night bonus from 10 pm – 7 am
• Reward system with your own company credit card
• A pleasant working atmosphere
• Plannable working hours
• Compensation for overtime worked
• Participation in a young company with strong expansion
• extensive training in all processes and standards by our experienced triSTARS
• Support from an experienced front office team
• Development opportunities to become a Front Office Supervisor
• A company with strong values and guidelines
• Room for development, growth and food for thought
• Provision and cleaning of uniforms
• Various employee discounts on events, services and products as part of a corporate offer
• Worldwide discounts at IHG hotels
• Various benefits and hotel discounts

* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. To be honest, it’s a shame that we make a distinction here at all.

This is us

We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.

This is your workplace:

The Holiday Inn Express Frankfurt Airport – Raunheim offers its guests 140 modern rooms. A room (54 square meters) with projector and daylight for approx. 40 people is available for company and conference guests.