Your secret weapons…
- Sound commercial basis: Completed commercial training or a comparable qualification provides the necessary specialist knowledge for secure and efficient payment processing.
- Professional experience & development potential: Initial experience in the industry demonstrates your commitment and willingness to learn in order to develop yourself further and take on responsibility.
- Expertise in payment processing & electronic payment: Knowledge of digital payment solutions enables secure and smooth processing of transactions – essential for business success.
- Know-how of payment methods & billing processes: An understanding of different payment methods, systems and billing processes helps to recognize trends early on and develop efficient solutions.
- Confident with MS Office, especially Excel: Excel skills are crucial for analyzing and optimizing financial flows as well as for reporting and process improvement.
- Analytical thinking & solution orientation: A structured approach helps to solve challenges efficiently and continuously improve processes.
- Ability to work in a team & strong communication skills: The exchange with internal and external partners ensures smooth processes and successful cooperation.
- Independent work: Independence and a sense of responsibility are essential in order to maintain an overview and make efficient decisions, even in challenging situations.
Your mission…
- Responsibility for the handling and support of electronic payment processes:
A smooth payment process is essential for customer satisfaction and business success – you ensure that all transactions are secure and efficient - Helping to design and optimize payment processes, systems and checkout systems:
Continuous improvement of the systems ensures faster, more secure and more customer-friendly payment processes – your input makes the difference - Monitoring and support of our POS systems:
Trouble-free operation of the POS systems is crucial for efficient payment processes – you identify and rectify problems before they become an obstacle - Monitoring and processing of payment transactions, including clarification of payment issues:
A transparent and smooth payment process minimizes delays and creates trust – you ensure that open issues are clarified quickly and competently - Creation of reports and analyses on payment flows and processes:
Sound data analyses are the key to process optimization – with your insights, trends can be identified and strategic decisions made - Dedicated collaboration with internal departments as well as external service providers and customers:
Clear and solution-oriented communication ensures efficient coordination processes and strengthens collaboration with all parties involved - Efficient processing of complaints and queries in the area of payment processing:
Professional handling of complaints increases customer satisfaction and strengthens trust in our payment processes.
Our hero boosters for you…
- Department size of approx. 20 employees in an open-plan office:
You work in a dynamic team where cooperation and exchange at eye level are very important – for more creativity and inspiration! - DU culture:
We have an uncomplicated way of working – we all address each other as „Du“, regardless of position or hierarchy. This creates a relaxed and collegial atmosphere in which everyone can develop freely. - Flexible working model: 5 days in the office in Mannheim during the probationary period, then the 4+1 working model
During the probationary period, you will be in the office 5 days a week to familiarize yourself well. After that, you have the freedom to organize your working model flexibly: 4 days in the office and 1 day working from home per week. - Recreational leave: 30 days paid leave per year
We know how important it is to relax – enjoy your well-deserved vacation and recharge your batteries! - Secure job: Permanent employment contract with a reputable employer with around 1,700 employees
With us, you are on the safe side – a permanent contract with a renowned company ensures stability. - Comprehensive onboarding: structured induction by dedicated colleagues and contacts
You will be well prepared and supported so that you feel comfortable right from the start and can quickly hit the ground running. - Flat hierarchies and an open corporate culture: working in a motivated team with short decision-making paths
With us, you not only have fast decision-making paths, but also an open, appreciative corporate culture in which your ideas are heard and valued. There is a respectful, honest exchange – we work together to celebrate success together. - Varied tasks: Challenging tasks and individual design options
You take on responsible tasks that are not only challenging, but also offer you room for creative solutions. - Modern equipment: a company laptop is provided
You will receive a fully equipped laptop so that you can always work optimally. - Ergonomic workstations: Height-adjustable desks
Your well-being is important to us – with ergonomic workstations, we ensure that you can work comfortably and healthily.
Start your mission now..
Send us your CV to karriere@die-frischemacher.de. If you have any questions, you can contact me, Steven Seelmann, at any time – I can be reached at 0151-28451185. We look forward to hearing from you and maybe getting started together soon!