AIDA Cruises

Employee Guest Services Operations (m/f/d)

Rostock
Product Management
Part-time
Active since: 13.09.2024

Find your #PlaceToWe with AIDA

Welcome to AIDA – the company where team spirit is truly lived. Join our international AIDA family and work for one of the best-known and most innovative cruise companies in the world. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Discover your #PlaceToWe with us.

We are looking for you at the earliest possible date, part-time (30h) for a limited period of 2 years, at our company headquarters in Rostock.

Employee Guest Services Operations (m/f/d)

Your previous course

  • Commercial training in the tourism and/or service industry as well as professional experience in the operational area of a service company, ideally experience on board cruise ships
  • Understanding of process interrelationships and initial professional experience in project management or process optimization
  • Very good German and good English skills as well as confidence in using MS Office 365
  • Organizational skills, an independent and structured way of working, flexibility as well as team and communication skills

Your destination

  • Supporting the teams on board and ashore with operational inquiries relating to the Reception department
  • Preparatory planning of technical requirements in changing cruise areas
  • Management of rental and sales items on board, processing issues relating to entry regulations and check-in/out
  • Defining and updating operational standards and processes in the department
  • Supervision of the internal knowledge database
  • Content control of print and online media for the department (travel documents, catalogs, website, etc.)
  • Organization and collaboration in projects, creation of project presentations
  • Invoice control, participation in budget preparation

Contact us

Go on a great journey with us! We look forward to receiving your application documents, which you can submit as an online application on our career portal www.aida.de/careers.

Mrs
Susanne Schulz
Human Resources Management
susanne.schulz@aida.de

Additional job locations
Rostock
Entry date
No specification
Contract tye
limited for 2 years
Salary
No specification
Contact
Susanne Schulz
Manager Talent Selection

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