Roomers Baden-Baden

Front Office Manager (m/f/d)

Hotel, Hotel industry, Management, leadership, Organization, administration, office, Reception, guest services, entertainment
Full-time
Active since: 27.05.2024

SPREAD THE ROOMERS AND DO IT LOUD

We are looking for employees who want to become part of the big Gekko Family and for whom unlimited hospitality comes from the heart.

THAT'S YOU

  • You have successfully completed training in the hotel industry and have several years of experience in a comparable or managerial position
  • You have experience from a hotel that belongs to Marriott International Inc.
  • You are an open, communicative person who enjoys working with people
  • You have a well-groomed appearance and excellent manners
  • You are our perfect host
  • You are fluent in German and English, and can also speak another foreign language
  • You have very good Opera and MS Office skills

YOUR NEW JOB

  • You are responsible for the coordination, initiation and control of all operational processes as well as the corresponding delegation of individual tasks in the areas of Front Office, Guest Relation, Night Service and Porter
  • You coordinate the duty and vacation schedules for the department
  • You conduct employee appraisals of all kinds and recruit your team
  • You train new team members and conduct training sessions
  • You are responsible for ensuring and improving quality standards to increase guest satisfaction
  • Complaint management and implementing detailed guest requests from the exclusive guest clientele are your thing
  • You maintain all relevant IT systems
  • You take part in meetings of all kinds, organize them and take over MOD services
  • You are hands-on and support day-to-day operations (incl. check-in, check-out, taking reservations, invoicing and cash accounting)
  • You are responsible for the implementation of Marriott standards

WHY ROOMERS

  • Possibility to participate in in-house training courses
  • Work in a constantly growing, dynamic and modern company
  • Innovative corporate culture in an owner-managed group
  • Practical ideas and suggestions for improvement are welcome
  • Development within the company or group possible
  • Family & Friends rates in your own company or in partner hotels and discounts through access to expedition portals
  • Special rates for employees and their families at over 8,000 Marriott International, Inc. hotels
  • Employee catering at the company
  • Employee parties
  • Free cleaning of the uniform provided by us

JOIN US

We as a group of companies are also constantly evolving and there are always exciting new challenges that may fit into your career plans.

If we have piqued your interest, we look forward to receiving your complete application documents (cover letter, CV, all relevant references), stating your salary expectations and earliest possible starting date, online at jobs@roomers-badenbaden.com

ROOMERS BADEN-BADEN
Long street 100
76530Baden-Baden

Mrs. Vanessa Grief
Human Resources Manager
0049 7221 90193610

Additional job locations
keine Angabe
Entry date
ab sofort
Contract tye
Permanent
Salary
keine Angabe
Contact
Vanessa Grief
Human Resources Manager
Tel.: +49 7221 90193610
Employer Info
Roomers Baden-Baden
Lange Straße 100
76530 Baden-Baden
Germany
Germany


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