Ahorn Harz Hotel Braunlage

Receptionist (m/f/d)

Management, personnel management, Reception Reservation
Active since: 27.05.2024
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We want to strengthen our team and look forward to receiving your application!

We are the AHORN Hotels & Resorts! As a family-run hotel group with headquarters in Berlin, we are one of the 30 top-selling hotel chains in Germany. Our 7 hotels are located in the regions of Brandenburg, Lower Saxony, Saxony and Thuringia. One of them is the 3-star superior AHORN Harz Hotel Braunlage with 305 rooms, perfect for nature lovers, families, active vacationers and winter sports enthusiasts.

Our benefits:

  • Starting bonus of up to €2,000.00
  • Unlimited employment contract
  • Payment of vacation and Christmas bonuses
  • 20% bonus for work on Sundays & public holidays
  • Accommodation and meals possible during the probationary period
  • Payment of the rent deposit for new hires
  • Attendance bonus
  • Premium payments for the recruitment of new employees & trainees
  • Free vacations within the hotel group for the whole family
  • Discounted overnight stays with hotel partners
  • Training and further education opportunities
  • Awards for „Employee of the Month“
  • Monthly changing employee discounts on corporate benefits from countless well-known brands & providers

Your tasks:

  • Management of the reception department, induction of trainees and students
  • Competent management of the reception team
  • Staff deployment planning and preparation of duty and vacation schedules
  • Processing all check-in and check-out formalities
  • First point of contact for hotel guests in all matters
    (leisure activities, local information, etc.)
  • Professional handling of guest complaints and claims
  • Internal communication with the other departments of the hotel
  • Creation of daily financial statements with the Fidelio Suite 8 system and monthly financial statements

Your profile:

  • Completed vocational training in the hotel industry
  • Professional experience in the described activity
  • Confident appearance towards guests and pronounced friendliness
  • Organized and independent way of working
  • Experience in the implementation and control of standards and processes
  • Sure handling of the PC
  • Experience with Fidelio Suite 8 is desirable
    (any missing knowledge will be gladly imparted)

Have we aroused your interest?

Then we look forward to getting to know you!

Apply quickly and easily using the „Apply online“ field below.

Alternatively, you can also send us your documents by email.

Contact person:
Mrs. Andrea Korn
Tel: 05520 805342

Additional job locations
Entry date
ab sofort
Contract tye
Permanent position
keine Angabe
Andrea Korn
Tel.: 05520 805342
Employer Info
Ahorn Harz Hotel Braunlage
Am Pfaffenstieg 1
38700 Braunlage

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