AHORN Panorama Hotel Oberhof

Front Office Manager (m/f/d)

Oberhof
Reception Reservation
Full-time
Active since: 20.08.2026
Entry date: ab sofort
Apply now

We’re looking to expand our team and look forward to receiving your application!

We are AHORN Hotels & Resorts! As a family-run hotel group headquartered in Berlin, we are among the 30 hotel chains with the highest revenue in Germany. Our 7 hotels are located in Brandenburg, Lower Saxony, Saxony, and Thuringia. One of them is the 3-star Superior AHORN Panorama Hotel Oberhofwith 444 rooms in the renowned winter sports resort and Olympic training center of Oberhof in the Thuringian Forest.

Our Benefits:

  • Permanent employment contract
  • Sign-on bonus of up to €2,000.00
  • Coverage of costs and time off for the AEVO certificate (training certificate) after the probationary period
  • 20% premium for work on Sundays and holidays
  • Accommodation available during the probationary period
  • Free vacations within the hotel group for the whole family
  • Training and professional development opportunities in cooperation with the German Hotel Academy
  • Attractive employee discounts on numerous well-known brands through Corporate Benefits

Your Responsibilities:

  • Managing the front desk department, training apprentices and students
  • Competent leadership of the front desk team
  • Staff scheduling and preparation of duty and vacation schedules
  • Handling all check-in and check-out formalities
  • Serving as the first point of contact for hotel guests in all matters (leisure activities, local information, etc.)
  • Professional handling of guest complaints and claims
  • Internal communication with other departments within the hotel
  • Preparing daily closings using the Fidelio Suite 8 system, as well as monthly closings

Your Profile:

  • Completed vocational training in the hospitality industry
  • Professional experience in the described role
  • Confident demeanor when interacting with guests and a strong sense of friendliness
  • Organized and self-reliant work style
  • Proficiency with computers
  • Experience with Fidelio Suite 8 is preferred (any missing knowledge will be gladly provided)

Have we piqued your interest?

Then we look forward to meeting you!

Apply quickly and easily online.

Alternatively, you’re also welcome to send us your application materials via email .

Contact person:
Ms. Ina Holland-Letz
Phone: 036842 504166

Apply now
Additional job locations
Oberhof
Entry date
immediately
Contract tye
unlimited
Salary
No specification